Start by creating an account for your business. No need for a credit card or additional support, you can get started immediately via our portal.
Set up your stores, products, and customise your product options. Set up the payment options and your bank details to receive payments.
Create, customise, and deploy your app for your customers to use!
Handle orders with greater accuracy and increase the efficiency of your business, while also improving customer experience.
Add stores and products, including pricing. Configure customisation options for your products and menus.
Display a real-time order queue in the kitchen. Scheduled orders are queued in time for customer arrival. Update order status to notify customers for pick-up.
Bring your own brand and style to create a Mobile Ordering mobile optimized website that your customers will love. Choose from a variety of themes and colours to suit your needs.
Keep your customers up-to-date with mobile push notifications. Update order status in Chippy, and customers will be automatically notified when their order is ready.
Simply provide your bank account details to receive regular payments for all orders processed by Chippy. Payment integration is supported in 32 countries and provided by Stripe.
Friendly customer support is always available to help with account setup, diagnosing issues, or anything else you may need. See our plans for additional support options.
Pay a fixed transaction fee for each order you receive.
5% per transaction
Click & Collect
Custom Vouchers & Coupons
Pickup or Delivery
Email / Phone / Printer integration
Card fees Included
Business Hours Support
Absolutely none! All setup and configuration can be done via the portal. There is no manual setup required from us, and no wait time before you can go live — you can set up and launch your app all on your own. You also don’t need to add your credit card or worry about any hidden charges. You will only be charged once we start accepting live payments.
Credit-card fees are included in the transactional fees. There is no additional charge for credit card payments, this is included and you won't need to set up with a payment provider separately. All payments go via our payment provider Stripe.
Your account is paid out every Monday to a bank account of your choosing that you setup via our portal. New accounts take one week from when they receive their first payment until they become eligible for payouts. Payments have a delay of 4 business days until they become available in your balance for a payout. These are controlled by our payment provider, for details please contact us.
The customer facing app is actually a website! This is also known as a progressive web app (PWA) which looks and feels like a native mobile app without forcing your customers to download it. Anyone can reach your app via a web URL.
No, using a POS system is optional. The Chippy platform runs as a stand-alone system without any requirements for additional software or hardware. However, if your orders need to be pushed directly to your existing POS system we do have integration options available, so please contact us!
Yes, absolutely! You can set up customisations and then make them available for certain products, so for example your customers can order a "Cappuccino; large, extra-shot (at 50c), with almond milk, and sugar!". Go for it!
The Chippy template has theming to allow you to pick your logo, images, and colours. We are actively adding more templates and theming options. For more customisation options, please contact us.
Chippy supports receipt printers which follow the ESC/POS standard. This includes most of the common receipt printers, including those manufactured by EPSON and Star Micronics. Chippy can connect directly to these printers without communicating via a POS system. We currently only have official support EPSON T88V range, for information on whether Chippy supports your specific printer model, please contact us.
Customer Success Officer
Co-Founder & Engineering